How to Prep Your Laundry for Pickup (In Under 5 Minutes)

The whole point of pickup and delivery laundry is to save you time — and a little prep before your driver arrives makes the whole process even smoother, from pickup to the moment your clean laundry is back at your door.

The basics

• Use one bag per load type — separate delicates or items needing special care into their own bag
• Check pockets first — pens, tissues, and loose change are the most common culprits for ruined loads
• Note any special instructions — allergies, stain locations, or specific detergent preferences
• Leave the bag somewhere accessible — a doorstep or building lobby speeds up pickup

Why sorting ahead of time helps

Even though we sort and wash your items separately from other customers’ laundry, flagging anything unusual — a stain you’re worried about, a delicate item, a favourite piece you want extra care with — ahead of time means it gets handled exactly the way you’d want. New to the service? Here’s how it works.

Set it and forget it

If laundry day happens on a predictable schedule for your household, a recurring pickup means you never have to think about prep again — just leave the bag out on your set day and it’s handled automatically.

When to call for help

Not sure how to sort a mixed load, or have questions about handling a specific item? Check the FAQ or reach out before your pickup and we’ll make sure it’s taken care of properly.