Growth specialist – partner acquisition

About 1StopLaundry

1StopLaundry is a growing laundry pickup and delivery platform operating across multiple cities in Canada. We partner with local laundromats to fulfill laundry orders while 1StopLaundry handles customer acquisition, technology, logistics, and the overall customer experience.

As we continue expanding into new markets, we're looking for a confident and results-driven Growth Specialist to help us build our laundromat partner network.

The role

Your primary responsibility will be simple: help 1StopLaundry launch and grow cities by recruiting laundromats to join our platform.

The 1StopLaundry team will identify the cities and markets we want to expand into. You will then conduct outbound outreach to laundromat owners in those markets, introduce them to 1StopLaundry, explain our partnership model, qualify their business, overcome objections, negotiate when necessary, and move qualified laundromats toward becoming active partners.

This is a phone-heavy outbound sales role. You should be comfortable picking up the phone, speaking with business owners you've never met, handling rejection, and continuing to follow up until you get a clear answer.

We will provide you with our sales process, positioning, and a clear calling script. We expect you to learn the script thoroughly so that you can eventually communicate naturally rather than simply reading from it.

What you'll be doing

• Cold call laundromat owners in cities selected by the 1StopLaundry team
• Learn and confidently deliver our laundromat recruitment pitch
• Explain the 1StopLaundry partnership model clearly and professionally
• Identify and speak with business owners and key decision-makers
• Qualify laundromats based on our partnership requirements
• Handle common objections and questions from prospective partners
• Negotiate partnership terms within guidelines provided by our team
• Follow up consistently with interested laundromats by phone and email
• Maintain accurate records of conversations, follow-ups, and opportunities
• Communicate regularly with the 1StopLaundry team through Slack
• Help move prospective laundromats from initial conversation through onboarding
• Provide feedback on recurring objections, market conditions, and opportunities you discover during outreach

Who we're looking for

We're looking for someone who is confident, persistent, organized, and persuasive.

You should be comfortable speaking to small-business owners who may be busy, skeptical, or unfamiliar with 1StopLaundry. You need to be able to build rapport quickly while keeping conversations focused on moving toward a partnership.

The ideal candidate has:

• Previous cold-calling, outbound sales, business development, appointment-setting, or partner acquisition experience
• Excellent spoken English and clear verbal communication
• Strong listening and objection-handling skills
• Confidence negotiating with business owners
• The ability to memorize and internalize a structured sales script
• The ability to sound natural and conversational while following a defined sales process
• Persistence and comfort with rejection
• Strong follow-up and organizational skills
• Ability to work independently and be accountable for results
• A willingness to receive coaching and continuously improve

Experience selling to small businesses, local businesses, franchisees, laundromats, or other owner-operated businesses is a major plus.

Technical requirements

You must have:

• A reliable laptop or computer
• Reliable high-speed internet
• A quiet environment suitable for professional phone calls
• A high-quality microphone or headset with clear audio
• Access to email
• Ability to use Slack for internal communication
• Ability to use Quo, our business calling platform
• Availability during the business hours of the markets you are assigned

How success will be measured

This is a growth role, so we're focused on outcomes rather than simply activity. We will look at metrics such as:

• Number of laundromat owners contacted
• Meaningful conversations with decision-makers
• Qualified laundromats identified
• Follow-ups completed
• Partner conversion rate
• New laundromats successfully recruited and onboarded

Our goal is to find someone who can become extremely effective at our recruitment process and take ownership of laundromat partner acquisition as 1StopLaundry expands into additional cities.

Who should apply

This role is a strong fit if you enjoy outbound sales, aren't afraid of the phone, and like the challenge of turning a cold conversation into a business relationship.

Please do not apply if you are uncomfortable making a high volume of cold calls. Phone outreach is a core part of this position.

When applying, please include:

1. A brief description of your previous cold-calling or outbound sales experience.
2. What types of businesses or customers you have called in the past.
3. An example of how you handle a prospect who initially says, “I'm not interested.”
4. The hours and time zone in which you're normally available to work.
5. Details about your calling setup, including your headset/microphone and internet reliability.

Bonus: If possible, include a short voice introduction. Since this is primarily a phone-based role, communication ability will be an important part of our selection process.

Please email your application to careers@1stoplaundry.com

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